JoinOurTravelTeam.com Privacy Policy

Effective Date: 10 December 2025

Last Updated: 10 December 2025

This Privacy Policy explains how we collect, use and share personal information when you visit https://joinourtravelteam.com (“Site”), apply to become a travel advisor, or otherwise interact with our services (“Services”). It also describes your rights under the EU General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).

TL;DR (Plain‑Language Summary)

  • What we collect: Basic identifiers (name, email, phone), application info, booking records, website usage data, and any media you upload.

  • How we use it: To review your advisor application, process travel bookings, communicate with you, improve our Site, and (if you allow) send promotional emails.

  • How we share: We share data only with service providers (e.g., hosting, analytics), travel suppliers, advertising partners (for ads/analytics) and legal authorities as needed. We do not sell your personal data for money, but if we use advertising cookies, you can opt out of such sharing.

  • Your choices: You can access, correct or delete your data; opt out of marketing, sale or sharing; and limit use of sensitive data. We’ll never penalize you for exercising these rights .

  • Cookies: We use necessary cookies and (if you consent) analytics and advertising cookies. Adjust your preferences through our cookie banner or browser settings.

  • Security & retention: We use safeguards to protect personal information and keep it only as long as necessary for the stated purposes

1. Who We Are

The Site is operated by Join Our Travel Team (“we,” “us” or “our”).  We act as the data controller under the GDPR for personal data collected through this Site . If you have questions about this Policy, you may contact us at:

Email: [email protected]

Mail: Join Our Travel Team Privacy, 1761 Logan St., Lancaster, OH 43130, USA

2. What Personal Information We Collect

We collect the following categories of personal information over the last 12 months :

  1. Identifiers and contact information: name, postal address, email address, telephone number and similar identifiers.

  2. Application and professional information: information you supply when you apply to become a travel advisor (e.g., employment status, motivation statements, travel interests).

  3. Commercial information: records of services purchased or offered through us (for example, travel bookings).

  4. Internet or device information: IP address, device IDs, log files, and information on how you interact with our Site (including browser type, pages visited and referring URLs).

  5. Geolocation data: rough location derived from your IP address.

  6. Audio/visual information: your profile photo (e.g., via Gravatar) and any media you submit.

  7. Inferences: preferences or interests we derive from other personal data (e.g., travel preferences).

We do not deliberately collect sensitive personal information as defined under CPRA (e.g., Social Security numbers, precise geolocation, race/ethnicity, religious beliefs) except where you voluntarily provide it for a specific purpose (such as requesting disability‑accessible travel accommodation). We use such sensitive information only for that purpose and honor requests to limit its use .

3. How We Collect Personal Information

We collect personal information in the following ways:

  • Directly from you: when you complete forms (e.g., Join The Squad Form), leave comments, upload media, communicate with us, or participate in surveys or promotions. When visitors leave comments, we collect the data shown in the comments form along with the visitor’s IP address and browser user‑agent string to help detect spam (this may be shared with the Gravatar service per its privacy policy) .

  • Automatically: through cookies and similar technologies that record your interactions with our Site. See “Cookies and Tracking Technologies” below.

  • From other sources: social media platforms, marketing partners, travel suppliers, public records and data brokers . We receive only limited data from these sources (e.g., social media profile information) and will notify you if we obtain additional categories of information.

4. How We Use Personal Information

We process personal information for the following purposes :

  • Provide and manage the Services: including assessing your application, creating your advisor account, processing travel bookings, and facilitating payments or commissions.

  • Communicate with you: to respond to inquiries, send booking confirmations, provide training materials and send marketing or promotional messages (where permitted by law).

  • Improve our Site and services: including analyzing usage trends, understanding visitor interactions, and developing new offerings.

  • Enforce agreements and comply with laws: including maintaining records required by law, preventing fraud, and responding to legal requests or government inquiries.

  • Marketing and advertising: if we use advertising networks or analytics providers, we may use certain data for cross‑context behavioral advertising (which CPRA defines as “sharing” personal information). You may opt out of such sharing as described below .

We will not process personal data for purposes incompatible with those listed without notifying you and, where required, obtaining your consent.

5. Legal Basis for Processing Personal Data (GDPR)

When we process personal data of individuals in the European Economic Area (EEA) or United Kingdom, we rely on one or more of the following legal bases :

  • Consent: for example, when you subscribe to our mailing list or accept cookies. You can withdraw your consent at any time.

  • Contract: to perform our contract with you, such as processing your application or providing travel services.

  • Legal obligations: to comply with laws (e.g., accounting or tax requirements).

  • Legitimate interests: such as improving our services, fraud prevention and marketing to existing customers, provided those interests are not overridden by your rights.

6. How We Share Personal Information

We share personal information with the following categories of recipients :

  • Service providers and contractors: such as web‑hosting companies, email service providers, analytics providers (e.g., Google Analytics), payment processors and form providers (e.g., Formidable Forms). These vendors may process personal data only as instructed by us.

  • Travel suppliers: cruise lines, hotels, airlines and tour operators to facilitate your bookings. They act as independent data controllers with respect to your booking data.

  • Advertising and analytics partners: if we display targeted advertisements or measure marketing performance, we share limited data such as IP addresses, device information or hashed identifiers . You may opt out as described below.

  • Legal or regulatory authorities: when required by law, regulation or legal process.

  • Corporate transactions: if we sell, merge or restructure our business, personal information may be transferred as part of that transaction, subject to standard confidentiality protections.

We do not sell personal information for money. Under CPRA, “sharing” includes cross‑context behavioural advertising. If we use advertising pixels or similar technology, we will provide a clear “Do Not Sell or Share My Personal Information” link and honour opt‑out signals (such as Global Privacy Control) .

7. International Transfers

We operate in the United States. If you are located outside the U.S., your personal information may be transferred to and stored in the U.S. or other countries with different data‑protection laws. When transferring personal data from the EEA or UK, we rely on Standard Contractual Clauses or other approved mechanisms and implement appropriate safeguards to protect your information .

8. How Long We Retain Personal Information

We retain personal information only as long as necessary to fulfil the purposes described above, including satisfying any legal, accounting or reporting requirements . In general:

  • Comments and their metadata are retained indefinitely so we can recognise and approve follow‑up comments automatically.

  • Contact information for marketing is retained until you unsubscribe or request deletion.

  • Application and booking records are kept for at least seven years for legal and accounting obligations.

  • We retain analytics data for 26 months unless a longer period is required for security or legal reasons.

We periodically review data‑retention periods and delete or anonymize information that is no longer needed.

9. Your Rights

Rights Under GDPR (EU/UK)

If you are in the EEA or UK, you have the right to:

  • Access your personal data and receive information about how it is processed.

  • Rectify inaccurate or incomplete personal data.

  • Erase your data (“right to be forgotten”) when there is no lawful reason for further processing.

  • Restrict or object to processing under certain circumstances.

  • Data portability: receive a copy of your data in a commonly used format and transmit it to another controller.

  • Withdraw consent at any time for processing based on consent.

  • Lodge a complaint with your local supervisory authority.

Rights Under CCPA/CPRA (California)

If you are a California resident, you have the right to :

  • Right to know: request information about the categories and specific pieces of personal information we collect, their sources, the purposes of collection and the categories of third parties with whom we share data.

  • Right to delete: request deletion of your personal information, subject to legal exceptions.

  • Right to correct: request correction of inaccurate personal information.

  • Right to opt out of sale or sharing: opt out of the sale or sharing of personal information for cross‑context behavioral advertising .

  • Right to limit use/disclosure of sensitive personal information: where applicable.

  • Right to non‑discrimination: we will not deny goods or services, charge you different prices or provide a different level of quality because you exercised your privacy rights .

Exercising Your Rights

To exercise any of the rights above, please email [email protected] or call us at (555) 555‑5555. We may need to verify your identity before responding to your request. California residents may also opt out of sale/sharing or limit sensitive data use by clicking the “Do Not Sell or Share My Personal Information / Limit the Use of My Sensitive Personal Information” links on our Site . We will respond within one month for GDPR requests or 45 days for CCPA/CPRA requests, with the option to extend that period as permitted by law.

10. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to collect and store certain information automatically:

  • Necessary cookies: enable core functionality such as page navigation, login, form submission and fraud detection. These cannot be disabled.

  • Functional cookies: remember your preferences (e.g., language or location).

  • Analytics cookies: collect aggregated information about how visitors use our Site (e.g., Google Analytics). We use this data to improve our website experience.

  • Advertising cookies: if used, these track your browsing habits to deliver personalised advertisements. They may be considered a “sale” or “sharing” under CPRA .

When you first visit our Site, you will be presented with a cookie banner and can choose which optional cookies to accept. You can also set your browser to refuse cookies or to alert you when cookies are being sent, although some features may not function properly without cookies.

11. Comments and Media

When visitors leave comments on our Site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user‑agent string to help spam detection . An anonymized hash of your email address may be sent to the Gravatar service to see if you are using it. If your comment is approved, your profile picture will be visible to the public along with your comment. If you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract that information.

12. Embedded Content and Third‑Party Links

Articles and pages on our Site may include embedded content (e.g., videos, images and articles) from other websites. Embedded content behaves as if you visited that other website. Such websites may collect data about you, use cookies, embed third‑party tracking and monitor your interaction with the embedded content. Our Policy does not apply to these external services; please review their privacy policies for more information.

Our Site also contains links to external websites. We are not responsible for the privacy practices or content of third‑party sites.

13. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that a child under 16 has provided personal data, please contact us and we will delete that information.

14. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Changes to This Privacy Policy

We may update this Policy from time to time to reflect legal, technical or business developments. We will indicate the date of the latest revision at the top of this Policy and, where required by law, will notify you of material changes. Your continued use of the Site after the effective date of an updated Policy constitutes your acceptance of the changes .

16. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at [email protected].